Frequently asked questions
What people ask us most. Can't find your answer? Message us on WhatsApp.
📌 Quick facts
- Buzz Stream offers two IPTV services, Buzz Stream Basic and Buzz Stream Plus, with brand and support in Mexican Spanish and a catalog of channels, movies, and shows in Spanish and English, available in Mexico, the United States, Canada, and any country with internet.
- They are two independent services, each with its own network and its own catalog. The content comes from different sources, so their catalogs are not identical and neither are their prices. Both work on all your devices, Roku included, and carry live TV, sports, movies, and series, with more than 30,000 across movies, series, and channels. Buzz Stream Plus has all the sports, it is the most stable, it gets premieres first, it has more movies and more series, and its Roku app is the better of the two. Buzz Stream Basic is a great choice if you mainly watch movies and series, and for live TV, sports, and Roku we do not recommend it.
- The free trial lasts 2 hours. You request it on WhatsApp.
- The service works without contracts, automatic charges, or hidden fees.
- It works on Smart TV, Roku, Fire TV, Apple TV, Android, iPhone, iPad, and computers.
- You activate your service and get support over WhatsApp: +52 3311054611.
What is IPTV and how does it work?
It's TV over the internet: instead of an antenna or cable, you watch live TV channels, sports, movies, and series with an app on your devices and your internet connection. We activate your service and provide support over WhatsApp.
Do I need a contract or a minimum commitment?
No. It works without contracts or recurring payments. You pay for the time you choose, and if you decide not to continue, you simply don't renew when it ends. No automatic charges and no hidden fees.
What devices does it work on?
On practically any device: Smart TVs (Samsung, LG, Android TV, Google TV, Fire TV), Roku, Apple TV, iPhone, iPad, Android, and Windows, Mac, or Linux computers. Even from a web browser.
What app do I need to watch the service?
It depends on your device: on Samsung or LG Smart TVs you use IPTV Smarters Pro, on Android TV, Google TV, and Fire TV the TV app we install with Downloader, on iPhone, iPad, Apple TV, and Mac the iMPlayer app, on Roku your service's channel (we'll tell you which one depending on whether you choose Buzz Stream Basic or Buzz Stream Plus), and on computers the web player or IPTV Smarters. The full guide with steps and videos is at buzzstream.app/instalacion/.
Can I watch on several devices at the same time?
Install it on every device you want (TV, phone, tablet, computer). The only limit is how many can watch at the same time, based on your plan's connections. For example, with 3 connections you can watch on 3 TVs at once. If you turn one off, you can start watching on your phone, and if you later stop watching on your phone, you can pick back up on the TV.
What internet speed do I need?
A stable connection. We recommend at least 15 Mbps to watch in high definition without interruptions. If you'll be watching on several devices at once, a bit more.
How do I request the free trial?
Through WhatsApp. Buzz Stream Basic includes 2 hours and Buzz Stream Plus includes 2 hours. You can request both to compare them.
How much does the service cost?
Buzz Stream Basic costs $120 MXN or $10 USD, $150 MXN or $13 USD, $195 MXN or $16 USD, and $235 MXN or $19 USD a month depending on the number of connections. Buzz Stream Plus costs $250 MXN or $20 USD a month with 3 connections. Its packages are: 1 month: $250 MXN or $20 USD, 3 months: $600 MXN or $50 USD, 6 months: $1,100 MXN or $85 USD, and 12 months: $2,000 MXN or $140 USD.
How do I pay?
In Mexico, you can pay with Transferencia BBVA, MercadoPago, and PayPal. In US dollars, we accept Venmo, Cash App, Zelle, and PayPal. We also accept Visa and Mastercard from any country through the listed platforms. The customer covers the platform fee.
Are there discounts?
Yes. For Buzz Stream Basic: 3 months, 10% off, 6 months, 15% off, and 12 months, 20% off. For Buzz Stream Plus: 3 months, up to 20%, 6 months, up to 29%, and 12 months, up to 42%. Up to 42% off. You also get 1 free month for every friend you refer who activates their service, with no limit.
How many devices can I have with each service?
Buzz Stream Basic has plans with 1 connection, 3 connections, 4 connections, and 5 connections. Buzz Stream Plus has a 3 connections plan. Remember: you install it on every device you want. Connections determine how many can watch at the same time.
Which one is right for me, Buzz Stream Basic or Buzz Stream Plus?
They are two independent services, each with its own network and its own catalog. The content comes from different sources, so their catalogs are not identical and neither are their prices. Both work on all your devices, Roku included, and carry live TV, sports, movies, and series. For live TV, sports, and Roku we recommend Buzz Stream Plus: it has all the sports, it is the most stable because it spreads its users across more servers and holds up when the most people are watching, it gets premieres first, its catalog has more movies and more series, and its Roku app is the better of the two. Buzz Stream Basic is a great choice if you mainly watch movies and series, and for live TV, sports, and Roku we do not recommend it.
Does it work in the United States and Canada?
Yes. It works in any country where you have an internet connection, including the United States and Canada. You can pay in dollars with Venmo, Cash App, Zelle, or PayPal, and the site's sports schedule shows every game with Pacific, Central, and Eastern times.
Does it include PPV events like boxing and UFC?
Yes. Pay-per-view boxing and UFC main events are included with your service, at no extra cost. You can see upcoming PPV events on the site's schedule page.
Where do I see what games are on today?
On the site's sports schedule page (buzzstream.app/agenda/), updated every day: Liga MX, NFL, NBA, MLB, boxing, Formula 1, and more, with the time in your zone and the channels airing each event.
Is the picture in high definition?
Yes, we stream in high definition with a stable connection.
How do I renew my plan?
Message us on WhatsApp before your plan ends and we'll help you renew in minutes.
Is there support if I run into a problem?
Yes. We provide support over WhatsApp and guide you step by step to install and resolve any question.